FLOOD HELP 101

The Expert Guide

to Flood Preparation, Loss and Recovery

Written by experienced flood adjusters to help you protect your home, navigate claims, and recover faster after a flood

Together, Sherry and Karen bring nearly 40 years of combined catastrophe flood claim experience, helping homeowners navigate some of the most challenging moments they will ever face.

What You Will Learn From This Book

Prepare Before Disaster Strikes

Learn how to safeguard your home, organize critical documents, and build a plan before a storm ever forms

Navigate the Claims Process

Step-by-step guidance from experienced adjusters so you know exactly what to expect, and how to maximize your claim

Practical, real-world guidance, and downloads to help you prepare, protect, and recover with confidence

Understand Your Flood Insurance

Get clear, straightforward explanations of what’s covered, what’s not, and how to avoid costly surprises

Recover Faster and Smarter

Avoid common mistakes, document damage correctly, and move through recovery with clarity and confidence

Trusted by Homeowners, Agents, Communities, Condo & HOA’s, and Companies Across Flood Prone Regions

About the Book

Flood Help 101 is a practical, real-world guide designed to help homeowners prepare before disaster strikes, navigate the flood claims process with confidence, and recover faster.

Written by experienced catastrophe flood adjusters Sherry Odom and Karen Hameroff, this book brings decades of firsthand field experience into one clear, easy-to-follow resource, grounded in both professional expertise and personal experience navigating hurricanes and flood events along the Gulf Coast.

From understanding flood insurance coverage to documenting damage correctly and avoiding costly mistakes, this guide gives you the tools and knowledge most people don’t have, until it’s too late.

Whether you live on the coast or inland, preparation is everything, and the right information can make all the difference.


  • What to do before a storm forms

  • What documents to secure and where to store them

  • What to photograph before damage occurs

  • What steps to take immediately after a flood

Free Resources to Help You Prepare

Practical tools you can use before, during, and after a flood.

Be ready before disaster strikes. Our FREE emergency checklist helps you organize critical documents, protect your home, and take the right steps at every stage of a flood event.

No spam. Just practical, real-world guidance


Who This Guide Is For

Designed for homeowners, professionals, and communities facing real flood risk.

Homeowners

Protect your home, your family, and your financial future.
Learn what to do before, during, and after a flood, and avoid costly mistakes when filing a claim.

Agents, Adjusters

Strengthen your understanding of flood coverage, documentation, and claims handling.
Built from real-world catastrophe experience, not theory.

Community Leaders, Condo & HOA’s

Prepare your community before disaster strikes. Gain the tools needed to plan, respond, and recover with clarity and confidence.

Whether you are preparing ahead or recovering after a flood, this guide meets you where you are.

Your Guides Through Flood Preparation & Recovery

Together, Sherry and Karen bring nearly 40 years of combined catastrophe flood experience, helping thousands of homeowners navigate one of the most challenging events they will ever face.

Sherry Odom
Catastrophe Flood Insurance Adjuster

Sherry brings decades of firsthand experience handling flood claims across some of the most disaster-prone regions in the country. As a catastrophe adjuster, she has worked directly with homeowners, RCBAP presidents in the aftermath of major flood events, helping them navigate complex claims and rebuild with confidence.

Having personally experienced hurricanes and coastal flooding, Sherry understands both the technical and emotional sides of recovery—bringing clarity, compassion, and real-world insight to every situation.

Decades of real-world flood experience, on the ground, in the field, and through the storms themselves

Karen Hameroff
Catastrophe Flood Insurance Adjuster

Karen has spent years on the front lines of flood response, guiding policyholders through the claims process with precision and care. Known for her deep understanding of flood insurance and attention to detail, she helps homeowners, condo and general property owners avoid costly mistakes and ensure their claims are properly documented and maximized.

Her experience across multiple catastrophe events provides a practical, no-nonsense approach that turns confusion into confidence.

Speaking Engagements & Training

Real-world training from professionals who have lived it, worked it, and helped others recover from it.

Available for community events, Real Estate Groups, Insurance Agencies, HOA’s, Municipal & Emergency Management Groups, and Disaster Preparedness Workshops.

  • Flood Disaster Training (for homeowners & professionals)

  • Flood Insurance & Claims Workshops

  • Community, Condo & HOA Preparedness Sessions

  • Adjuster Training & Online Courses (coming soon)

Delivered by experienced flood adjusters who have been on ground zero during some of history’s worst storms and battled through hurricane events personally.

Why Organizations Choose Us

With nearly 40 years of combined flood adjusting experience, we bring a perspective that goes beyond theory. We’ve worked real claims, seen real outcomes, and understand what truly helps people prepare—and recover.

  • Field-tested, real-world expertise

  • Clear, easy-to-understand delivery

  • Practical guidance—not generic advice

  • Focused on both prevention and recovery

Flexible Session Formats

  • 45-Minute Keynote
    Ideal for conferences, associations, and events

  • 60–90 Minute Workshop (Most Popular)
    Includes presentation + real-world examples + Q&A

  • Half-Day Training (2–3 Hours)
    Designed for deeper education and professional groups

Custom sessions available upon request.

Booking & Availability

We offer both local and nationwide speaking engagements. Travel accommodations can be arranged as part of the booking.

To inquire about availability, please complete the form below and we will respond promptly.

👉 Travel available nationwide

Request a Speaking Engagement

Flooding doesn’t come with a warning, but preparation can change everything.
Get the tools, knowledge, and guidance you need to protect your home and business to navigate recovery with confidence.

Be Prepared Before It Happens

Don’t wait til it’s too late

Ways We Can Help

From preparation to recovery, we provide real-world guidance at every stage.

Trusted by homeowners, agents, and communities across flood-prone regions.

The Book

Get the complete guide to flood preparation, survival, loss and recovery, written from real-world experience in the field.

Speaking & Training

Book Sherry and Karen for workshops, community events, and professional training on flood preparation, claims, and recovery.

Adjuster Disaster Training

Professional training for adjusters and teams looking to improve documentation, claims handling, and field readiness. Coming Soon!

Get in Touch

Whether you have a question, an idea, or just want to say hello, feel free to reach out—we’re here to help.